It’s all coming together!

Concurrent Systems’ CoaleSCE provides a powerful service creation environment empowering the mobile network operators to create unique and custom solutions and services. CoaleSCE is super easy to use for service designers and developers.

PROBLEMS OUR SCE SOLVES FOR OPERATORS

Mobile Network Operators don’t have enough developers to create the required applications and services in a short space of time. Web developers are empowered to create Telco apps and services using the CoaleSCE Service Creation Environment by being able to access the operator’s core network. Applications and services can be created using standard web development tools, protocols and APIs.

Benefits of Service Creation Environment:

CoaleSCE puts the power of customisation and rapid rollout of new applications in the hands of the operator.

Bolster Legacy Applications

Provides a unified and improved user experience through fronting legacy applications.

Market Differentiation

There are vast generalities in the services offered by operators to their subscriber base. In order to differentiate themselves in the market, each operator seeks to add their own unique approach and flair to ubiquitous services. CoaleSCE ships with an in-built IDE to create fully custom USSD applications and services, meeting the exact needs of the operator.

Boost Subscriber Experience

The CoaleSCE Application Developer (CAD builds interactive USSD menus for any service or application. Each service can be accessed via a dedicated USSD menu or a single menu can front the entire range of services accessible by subscribers. This allows the operator to bring convenience and ease-of use to the subscriber experience, who can access easily navigable menus to manage their full range of mobile benefits.

Subscriber Segmentation

One size does not fit all and operators are engaged in leveraging fine grained subscriber segmentation strategies to personalise offers. With CoaleSCE intelligent and dynamic USSD menus are built, with modules offering services based on criteria such as the subscriber profile or location. CoaleSCE performs dynamic charging and differential provisioning based on a range of operator defined criteria. This ensures that the operator has the power to meet the needs of the subscriber, cementing loyalty, growing demand and positively impacting ARPU.

Simplify Operations

CoaleSCE enables the operator to build new custom services within a single portal. It ships with connectors allowing speedy integration to any third party system such as provisioning, charging, loyalty, CRM, lifecycle management platforms, and orchestrates across these systems. Additionally, CoaleSCE can bring together all the legacy services and applications provided by the operator, accessible from a unified USSD menu interface.

Speed to Market

Marketing initiatives can be rapidly translated to a working application in the CoaleSCE IDE, launched for testing and pushed to the live environment for uptake by subscribers.

Key CoaleSCE Features