CoaleSCE is a state-of-the-art, web-based Service Creation Environment for the design, development and launch of mobile services. 

While USSD remains a crucial subscriber touchpoint in many markets, the challenge lies in consistently and promptly rolling our new services and updates in an omni-channel environment. CoaleSCE addresses these key challenges head-on, providing simplicity and flexibility to take services to market faster and more efficiently. 

  • Built-in developer functions
  • Vendor agnostic
  • Own your application IP
  • Build platform expertise and empower your CoaleSCE Application Developers (CAD)
  • Overcome development challenges
  • Joint application testing 
  • Create Custom Apps and services 
  • Use standard web dev tools, protocols and APIs
  • JavaScript modules for extensibility
  • Launchpad deployment to Production and Pre-Production
Connectors and Interfaces
  • Built-in connectors for out the box use
  • Orchestration 
  • Omni-channel
 
HuX –               Concurrent Proprietary Protocol
UCIP/ACIP –   Ericsson Charging System
CAI/CAI3G –   Ericsson Multi-Activation
SMPP –             SMS, Application Level Interface
CUSTOM –       Bespoke new interface
 

CoaleSCE gives operators the ability to manage all USSD applications, menus and services from a centralised portal.

CoaleSCE facilitates dynamic routing and menu logic to ensure the appropriate and reliable handling of conditional events, parameters and menu navigation.  

The CoaleSCE Menu Design Studio allows operators to design and build their own USSD menus using our integrated design interface.

Rapid prototyping and visualisation of menu designs allow for faster time-to-market of new menus and put the operator in control.

  • Easy WYSIWYG interface
  • Preview menus, sub-menus 
  • Test menu flow and interactions
  • Multi-language support
  • External system integration

CoaleSCE Key Features

USSD Menu Designer
  • USSD Menu Designer can be used to create static interactive and dynamic menus for exposing legacy and new apps created by developers.
  • Enables the creation and rapid update of your USSD portal which allows for discovery of new services for mobile subscribers.
Browser Based Custom Component Creation
  • The SCE includes built-in libraries owned and maintained by Concurrent Systems and allows the Operator developers to create bespoke components for mobile services and apps using the Menu+ Language and standard Connectors provided.
Vendor Agnostic Launchpad
  • CoaleSCE Launchpad is an Operator driven build and release tool which enables the Operator and marketing function to determine as and when menu apps are released to market.
Security
  • As a Kubernetes application, CoaleSCE gets best-of-breed security, like automatic internal TLS, a single ingress gateway, reducing chances of misconfiguration, and limiting who can access the application. The database can be encrypted if necessary
Standard connectors included with CoaleSCE standard for out-the-box use
  • AIR UCIP – Connectors to AIR and Ericsson ChSys using the UCIP protocol are available
  • HuX – Proprietary HuX connectors for Concurrent intra-system communications
  • HTTP/S – An application layer protocol for distributed, collaborative, hypermedia information systems
  • XML-RPC – A remote procedure call (RPC) protocol which uses XML to encode its calls and HTTP as a transport mechanism
    400+ transactions per second (TPS) per node on recommended hardware
Special Premium Connectors available to connect with selected external systems
  • CAI – Communication protocol toward Ericsson EMA platform
  • CAI-3G – Communication protocol to HLR providing a unified provisioning interface for telecommunication network elements
  • SOAP/REST – 3PP API Integration protocols usually requiring custom development
  • JSON – Standard text-based format for representing structured data based on JavaScript object syntax
  • Proprietary Protocols such as PCRF, EMM, ACIP – Concurrent software development services may create connectors for SP proprietary protocols

Faster Time-to-Market

Rapidly build and deploy new services, offers or menus using the CoaleSCE low-code IDE

Reduce Costs

Cut costs on man-hours and 3rd party change requests by managing all service and logic operations within a central platform

Personalised UX and Menus

Offer your subscribers more with personalised menus and offers tailored by location and segment

Simplify omni-channel updates

Centrally manage the configuration of offers and menus across subscriber touch-points

Ownership of service creation

Build in-house capabilities and take complete control of the development and configuration of services, menus and offers across channels

Centralised Orchestration

Let CoaleSCE handle the complexity of orchestrating your service and lifecycle portfolio

Learn more about how operators can augment their USSD capabilities with CoaleSCE: